FAQ

Where should I go for my flight? Klondike Airways operates out of the Dawson City Airport terminal building, right along the North Klondike Highway 16 km east of town. Look for the red roof. Parking is in front of the terminal, or right across the highway. After entering the terminal, turn right, go through the door, and turn right again. Look for the Great River Air office.

What should I wear? Regular outdoor clothing appropriate for the temperature of the day is usually adequate. We will loan you a sheepskin jacket as needed (looks great, too). You will also be wearing a leather helmet.

Can I bring a camera? Compact cameras and phones are welcome. Please use a wrist strap or hold on tightly. DSLR cameras can be a bit big for the limited cockpit space.

What about eyewear? Sunglasses or regular glasses are adequate to protect your eyes. Period-appropriate goggles are available if you like, and are recommended if you don’t have other glasses (adds to the authentic look, too).

Can I speak to the pilot during flight? The aircraft is equipped with an intercom system so you will be able to talk to the pilot, but we find that most people prefer to just soak up the experience without too much chatter.

Is it difficult getting into and out of the aircraft? Most everyone with normal mobility can enter and exit the aircraft easily. If in doubt, please contact us.

Are there age, height or weight limits? There are no minimum or maximum age or height limits, but younger children may not be tall enough to see over the cockpit rail. The seat can be adjusted to accomodate people of different heights. Passengers up to about 300 pounds (180kg) can be safely carried although larger passengers may experience some discomfort in the narrow seating area. Please contact us or speak to the pilot before your flight if you have any questions or concerns.

Should I come early? Please arrive 15 minutes before your flight. We will contact you if we need to change your booking due to weather or unforeseen circumstances. If in doubt, please call Great River Air at 867-993-4359.

How do I pay? Payment is collected after the flight. Credit, debit and cash are accepted.

What about tipping? If you enjoyed your flight, tipping your pilot is appreciated.

Samson, Honourary Ops Manager.
Treats accepted with thanks.